PSI International

Unable to write files to a mapped drive


The System Requirements Check was unable to write files to a mapped drive.

In-Application tests need to store the documents for each assignment on your computer. You can get this error when a drive letter is used to map to a folder, usually the user's temporary folder, and that folder is not writable.

The actual directory used should be listed in the system requirements log. Please check the permissions on your directory and try again.

If you cannot resolve the issue, you must copy the System Requirements check log and send it to PSI support. See the ATLAS Cloud System Requirements document for information on how to do this.


Have more questions? Submit a request