The Office application would not start.
If you get this error it could be that a previous problem is the cause. For example if you get an error about PIA then you should first try to resolve that.
But if this error is the first one in the list then you have found an error that we are not currently testing for.
If you need further help, please copy the logfile and send it to PSI support. Either use the button on the system requirements page or copy the text from the java console. Read this if you don't know how to open the Java Console.