PSI International

Microphone error

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This error arises if Google Chrome or Mozilla Firefox is not permitted to access the microphone.

Note: Audio capture tests are not compatible with Internet Explorer.

To enable the microphone:

Mozilla Firefox:

  1. Click the information icon on the left of the address bar, then clear the block on the microphone.Microphone.png
  2. Run the test again, and click Allow when prompted.

Google Chrome:

  1. Paste the following into the address bar of your browser to display the microphone settings: chrome://settings/content/microphone?search=microphone
  2. Locate the test server address in the Block area, and click the Trash icon next to it to delete the entry.
  3. Run the test again, and click Allow when prompted.
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