This error arises if Google Chrome or Mozilla Firefox is not permitted to access the microphone.
Note: Audio capture tests are not compatible with Internet Explorer.
To enable the microphone:
Mozilla Firefox:
- Click the information icon on the left of the address bar, then clear the block on the microphone.
- Run the test again, and click Allow when prompted.
Google Chrome:
- Paste the following into the address bar of your browser to display the microphone settings: chrome://settings/content/microphone?search=microphone
- Locate the test server address in the Block area, and click the Trash icon next to it to delete the entry.
- Run the test again, and click Allow when prompted.
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